About the Institute for Operational Excellence

The Institute for Operational Excellence is a recognized leader and expert resource for organizations and individuals who want to design their enterprise to achieve Operational Excellence. Our renowned faculty has helped hundreds of global companies – from startups to Fortune 500 firms – with a wide range of offerings, including training events, online teaching, conference presentations and informational articles.

Our Expert Instructors

The Institute’s most experienced instructors lead our training events and workshops. From mentoring senior executives to teaching all levels of personnel, our select instructors have successfully transformed office environments at companies around the world. You’ll hear first-hand how they have helped organizations implement the training concepts discussed, common roadblocks they’ve witnessed, and the financial achievements companies have realized from OpEx. Through their expert classroom-style teaching complemented by interactive activities, hands-on application and small group breakout sessions, these experienced, engaging instructors consistently get rated “excellent.”
Kirk Bolton, Instructor
Kirk Bolton
Institute for Operational Excellence Senior Faculty Member Kirk Bolton teaches organizations the methodology and practical application to achieve Operational Excellence. He has assisted numerous companies worldwide, including FMC Technologies, United Technologies Corporation, Cloverhill Bakery, and Dexter Magnetics. Before joining the Institute, Kirk worked with Freudenberg-NOK for 15 years, where he served as Plant Manager. His plants have been benchmarked by more than 50 companies and been awarded top honors for manufacturing excellence.
Kevin Duggan
Kevin J. Duggan
Institute for Operational Excellence Founder Kevin J. Duggan has more than 30 years’ experience applying advanced lean techniques to achieve Operational Excellence and is the author of four books on the subject. Kevin has assisted many major corporations worldwide, including FMC Technologies, Chromalloy, Aetna, SpaceX, Caterpillar, Pratt & Whitney, Singapore Airlines, Sikorsky, IDEX Corporation and Parker Hannifin. A recognized authority on Operational Excellence, Kevin has contributed to publications such as Industry Week, Aviation Week, Food Engineering, Flow Control, Assembly, Lean Management Journal, and Plant Services and has appeared on CNN and the Fox Business Network.
Tim Healey
Tim Healey
Institute for Operational Excellence Senior Faculty Member Tim Healey specializes in teaching the principles of Operational Excellence in the business process sector in areas such as product development, finance, HR, engineering, and marketing. He has worked globally with organizations such as Parker Hannifin, United Technologies Corporation, Bayer Healthcare, and Curtiss Wright. Prior to joining the Institute, Tim served as national business manager for H.J. Heinz in Sydney and as a brand manager for British American Tobacco.
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