Payment, Transfer & Cancellation
- Registration to our live training events is not confirmed until payment is received.
- Payments made for enrollment into any of our live training events are non-refundable.
- If you can no longer attend an event, registration may be transferred to another person by providing reasonable advance notice to the Institute for Operational Excellence. Please email us at firstname.lastname@example.org
- In the unlikely event that Institute for Operational Excellence cancels or postpones a live training event for any reason, you will receive a full refund of your event registration purchase.
- All discounts (including team discounts) must require payment at time of registration and before the cut-off date in order to receive any discount.
- All discount offers cannot be combined with any other offer.