Value Stream Design for Operational Excellence

A three-day training event for manufacturing & continuous improvement professionals

Walt Disney World® Swan and Dolphin

April 21-23, 2020
Orlando, FL USA

companies who trust us with their teams
Harris Corporation

Value Stream Design for Operational Excellence is a three-day course that teaches the systematic process to overcome complex barriers, including varied customer demand, high product mix, and shared processes, and create an autonomous customer delivery system. Attendees learn a proven methodology to design flow that goes beyond the basics of value stream mapping and dives into the technical details of:

  • product families
  • takt time
  • multiple FIFO systems
  • EPEI
  • pitch
  • the pacemaker

This in-depth training, divided into four advanced sessions, is packed with tested, proven, and actionable approaches developed by our expert instructors and advisors who each have more than 20+ years of experience transforming companies. In an academic environment attendees learn with practical, hands-on exercises, case studies, and instructor's real-world examples. Participants leave prepared for implementation at their own firm with the knowledge on how to:

  • Keep up with customer demand
  • Fix broken or choppy flow
  • Reduce lead times

Session 1

Achieving OpEx and Designing a Customer Delivery System

Opening remarks that set the framework for organization-wide transformation

  • 2 hours

Session 2

End-to-End Value Stream Design

A quick recap of value stream mapping, focusing on the eight principles of flow (instead of Kaizen events) to develop an accurate future state map

  • 6 hours

Session 3

Creating Mixed Model Value Streams

The method for creating flow in factories that have a high complexity of products and varying demand

  • 8 hours

Session 4

Creating Flow Through Shared Resources

The process for dealing with shared resources, or processes that produce components for many different product families, as well as monument equipment

  • 8 hours

Our Promise

You will walk away with a design process that can be applied to your own unique manufacturing environment, as well as proven methodologies to ditch the “tried it, doesn’t work” mentality and gain cultural momentum to make sure your improvement efforts stick.

learn more

Master Complex Factory Flow

Value Stream Design 2020 Event Agenda

Designed for experienced improvement professionals, this event teaches essential skills for creating accurate future state designs in the most difficult environments. See why you need to attend the most advanced technical training available for continuous improvement professionals.

what others say 


I read Kevin Duggan’s book prior to coming. But as good as the book is, the class surpassed it! The [course] is not a hodgepodge of activities. It is very focused with a clear purpose: to design and instill a production system based on flow that is easy to manage, straightforward, and always accessible to floor personnel. The exercises make the material practical.

David Harris

Consultant, Mortech Manufacturing

Value Stream Design presented by the Institute for Operational Excellence is the most applicable training for high-mix, low-volume manufacturing I have seen. The concepts presented are transformational and will give any company the head start it needs toward healthy value stream flow. I would highly recommend this workshop.

Ryan Willis

Lean Manufacturing Engineer, RAM Company

As a long-term advocate of value stream mapping, this class really took the concept to a new level. I learned a lot of valuable skills and gained insight from the instructor’s examples from the field. I would recommend this training to any lean practitioner.

Michael Loomer

Manager – Lean Production Systems,
Harley-Davidson Motor Company

This training will open your mind to a comprehensive and pragmatic methodology for the achievement of Operational Excellence in your company. You will understand why the traditional continuous improvement approach does not work and what to do about it. I highly recommend this event to anyone searching for the best way to design and implement a customer centric delivery system.

Carolina Polanco

Director, IMEx Deployment Leader




We already utilize continuous improvement. Will this training benefit us?

Absolutely! Most attendees participate in an improvement program at their company. In fact, we created this event for experienced improvement professionals who were looking for the next level of training on how to create flow in complex factories. 

In addition, numerous industry surveys cite education as a critical investment to achieve OpEx and transform any business. Training on the proper process for future state value stream design can help companies break through the improvement plateau and realize rapid results.

Why train with the Institute for Operational Excellence?

While other companies offer lean training, our options are for organizations who want to go a step further. That’s why we don’t teach how to facilitate brainstorming. Instead, we provide actionable, field-tested processes to achieve Operational Excellence featured in award-winning and bestselling books.

Join your peers from around the world at this event and experience why it’s different here, and why so many businesses continue to send employees to our classes for company-wide alignment and transformation.

Who is this training for?

Ideal for any lean, continuous improvement or Operational Excellence professionals looking for advanced education on value stream design in factories, attendees with all levels of experience are welcome.

However, while we provide a recap of value stream mapping for anyone new to lean, the core of this event is comprised of our two comprehensive sessions, Creating Mixed Model Value Streams and Creating Flow Through Shared Resources, which make up 19 of the 28 hours of training. Because of their complexity, these two advanced sessions attract veteran professionals.



Walt Disney World® Swan and Dolphin

Lake Buena Vista, FL

In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions. Enjoy the 18 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds®, the luxurious Mandara Spa, five pools, two health clubs, nearby golf, and many special Disney benefits, including complimentary transportation to Walt Disney World Theme Parks and Attractions, and the Extra Magic Hours benefit.

Benefits of Staying at the World Disney World® Swan and Dolphin

You will want to book a few extra days before or after the event and bring your family to enjoy all the resort has to offer.

Advanced Booking for Disney's FastPass +

Save time and skip the lines! Choose from over 60 of your favorite Walt Disney World experiences. As a guest of the Walt Disney World Swan and Dolphin, you can make your FastPass+ selections up to 60 days prior to your stay (30 days before everyone else).

Scheduled Free Park Transportation

Take a leisurely cruise on Disney's Friendship Boats to Epcot® or Disney's Hollywood Studios™. Disney shuttle buses service all other Disney Theme Parks and Attractions within the Walt Disney World® Resort.

Extra Magic Hours at the Theme Parks

Each day, one of the four Disney Theme Parks opens an hour early or stays open up to two hours after regular closing for you to enjoy select attractions. This exclusive benefit is only for guest staying at a Walt Disney World Resort property.

Located in the Heart of Walt Disney World

The award-winning Walt Disney World Swan and Dolphin is conveniently in walking distance to Epcot® and Disney's Hollywood Studios™, and nearby many other popular Orlando attractions so you can stay close to the action.

Stay Close to the Magic

Walt Disney World® Swan and Dolphin
1500 Epcot Resorts Blvd.
Lake Buena Vista, FL, 32830

Hotel Reservations
Travel and hotel accommodations are not included with registration. However, event attendees can take advantage of an exclusive discounted rate of $239 per night, plus a $30 daily resort fee, during the event as well as for up to two days before and after based on availability. The standard rate for this award-winning resort located in between Epcot® and Disney’s Hollywood Studios™ is $465+ per night.

Participants must book a room in our room block to secure this discounted rate. Our room block is at the Swan hotel. Early departure fees apply. The last day to book this rate is March 23, 2020. We anticipate our room block will sell out quickly and recommend early booking to avoid disappointment.

Discounted Room Rate

Daily Resort Fee 

To book your accommodation please call the hotel’s meeting reservation team Monday-Friday 7AM– 11PM EST or Saturday-Sunday 7AM – 7PM EST at 1-800-227-1500. Please mention our group code VA4057 or Value Stream Design to receive our exclusive rate.

Due to the popularity of this event our room block is sold out for the nights of 4/19, 4/20, and 4/21. Limited rooms remain for dates after the event including 4/22, 4/23 and 4/24. Attendees are able to join a wait list for discounted rooms by calling the hotel reservation line at 1-800-227-1500 and mention group code VA4057.

Opening Reception

​Join us for an opening reception at the Walt Disney World® Swan and Dolphin featuring drinks and light refreshments. Get to know other participants during this causal networking event taking place immediately following the training on day one. The reception provides an opportunity for attendees and trainers alike to talk outside the training room about common challenges, opportunities, and goals for lessons learned from this event.

when results matter


All of our courses are led by the industry’s most experienced faculty, who are regularly published and invited to speak at top conferences globally. You’ll have direct access to these seasoned instructors with decades of experience, and hear firsthand how they’ve helped organizations successfully implement the concepts taught – even in some of the most difficult operations.

Kevin J. Duggan

Founder, author, renowned opex expert

Read Bio

Bruno Daniel

lead trainer and opex advisor

Read Bio



Pay securely with:

Value Stream Design for Operational Excellence

Value Stream Design for Operational Excellence - Orlando 2020
April 21-23, 2020 | Walt Disney World® Swan and Dolphin


Single Attendee



Suitable for individuals driving improvement efforts


3-5 attendees from the same company



Best for department-wide transformation

What's Included

early access add-on

Get the most out of your training hours by arriving prepared with questions for the instructor on how the advanced concepts apply to your own unique organization. By upgrading to our Early Access Add-On, you will gain access to our Creating Mixed Model Value Streams Online Course and receive two textbooks in advance by mail. In addition, you will enjoy the convenience of packing fewer course materials with you on your return trip home from the event.*

Upgrade to the Early Access Add-on for only $199 during registration. (a $349 value)

*Advance shipping is only available within the continental United States. Textbooks ship via UPS Ground within three business days of enrollment. Participant workbooks cannot be shipped in advance.

Value Stream Design Early Access Add-On

Pay securely with:

Value Stream Design for Operational Excellence

Value Stream Design for Operational Excellence - Orlando 2020
April 21-23, 2020 | Walt Disney World® Swan and Dolphin

Details Price Qty
INDIVIDUAL | Orlando - April 21-23, 2020 $3,699.00 (USD)  
CORPORATE (3-5 Attendees) | Orlando - April 21-23, 2020 $3,399.00 (USD)  
ENTERPRISE (6+ Attendees)| Orlando - April 21-23, 2020 $2,499.00 (USD)  

institute for operational excellence

About the Institute for Operational Excellence

The Institute for Operational Excellence is a recognized leader and expert resource for organizations and individuals who want to design their enterprise to achieve Operational Excellence. Our renowned faculty has helped hundreds of global companies – from startups to Fortune 500 firms – with a wide range of offerings, including training events, online teaching, conference presentations and informational articles.

Visit our official website.

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